Hospitality Industry Automation Projects

Shangri-La Hotel, Dubai - Guest Room Automation System

Hotel Shangri-La, a deluxe five star hotel in Dubai, has 450 guest rooms and 120 furnished apartments. Shangri-La, well-known for its excellent hospitality, has won many accolades for being the "Most Energy Efficient Hotel Chain". The hotel, which bagged DEPA Middle East Hotel Awards for Excellence in Interior Design in 2005, has been now awarded the Business Hotel of the Year for 2006. Shangri-La has bagged this award in recognition of showing excellence in the provision of services and facilities for the business traveler. The award winning guest rooms in the hotel have automation systems implemented by Pacific Controls.

Pacific Controls implemented the state-of-the-art Guest Room Automation System for Shangri-La consisting of smart bed side consoles from where guests can operate all the lights in the room, switch the air-conditioning on or off, increase or decrease the temperature set point, select the fan speed, view the temperature in the room, set wake up call, call the butler and other room services. The bed side console also provides a master switch to switch off all the lights with a touch.

The rooms are networked to a central software station for a centralized view of all the rooms, which is integrated with the hotel reservation system to operate the rooms based on "Vacant" or "Occupied" status. The system also provides valuable operational data such as staff response to the guest call, energy saving data, room occupancy status in case of emergency evacuation etc.