From a technology perspective, the convergence of IT and
Telecom has brought both concerns and opportunities
to the industry in terms of keeping up with the demand
of the customers that have rapidly diversifed in light of
the convergence. The combination of these factors with
the accelerated revenue decline owing to a bearish world
economy has led the telecoms to move to a value-added,
customer oriented solutions and services approach
with minimal operating expenditures. The dark horse of
challenges is the growing regulations in light of climate
change effects to cut down on emissions and progress
towards a low carbon economy.
With ever infating IT budgets and proportionally defating
non-realization of the objectives of these budgets have
raised concerns of top executives worldwide. These
factors also created a unique demand in the telco
sector for unifed Service Delivery Platform (SDP) which
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