By only having one database to update, one system
for operators to learn and use and one system for
comprehensive reporting; alarm handling becomes more
effcient, administration time is reduced and training
requirements simplifed.
The design philosophy is ‘complexity made simple’.
Operations Manager performs highly complex tasks in
a way which requires no specialist operator knowledge.
Drop down menus, obscure task bar icons and data trees
are avoided in the focus to create a user-driven solution/
design. Operator screens can be confgured according to
the skill of the operator.
Operations Manager is a scaleable solution with no limit
to the number of accounts and workstations. Because
all these services are handled within one user interface
and a single Microsoft SQL database, minimal additional
operator training is needed, and management reports are
generated in a standard format.
Main features:
• Easy to use graphical user interface, making it intuitively
designed and easy to use
• Fully-customizable user interface can be adapted to the
skill level of the operator
• Reduced number of clicks to action alarms - improves
speed and accuracy of response
• Integrated to the call management system for calling
emergency numbers on a click of a button
• Microsoft SQL database
• Scaleable to an unlimited number of connections and
an unlimited number of operators
• Graphical maps and plans
• Customer event log provides full audit trail of all events
• Management reporting with criteria fltering and e-mail
delivery
• Remote web access for customers
• Low initial system investment and protected future
growth path
• Comprehensive system integration with industry
standard SQL database
• Minimal user training requirement simplifes staff
resourcing
• Helps you deliver a high level of customer service and
responsiveness
• Easy to maintain-in-use with automated back-up and
recovery
• Allows you to have total administrative control over your
data / system
• Options of a simple priority-based alarm queue with
auto or manual alarm retrieval, or comprehensive alarm
queue fltering on a number of variables
• Customer database with powerful, multiple feld search
and selection
• Customer notes and comments for special procedures
and instructions
• Comprehensive 24x7x365 service and technical and
user support
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