34 Ga l a x y C l oud I n f r a s t r u c t u r e Se r v i c e s
Man made and natural disasters do occur and can bring
major disruption to an organization. Businesses must
plan for these events so as to mitigate the risk to their
operations. Pacifc Controls disaster recovery solutions
provide operational continuity and ensure the protection of
critical systems, data and communications.
Pacifc Controls’ state-of-the-art Data Centre provides
comprehensive end-to-end recovery solutions. Its hosted
recovery sites provide real-time replication of critical
systems, data and applications, in both physical and
virtual environments.
The managed services migrate data from local and distant
sites to the central servers thereby protecting the data and
allowing it to be recovered when needed. This service
is provided for both Windows and Linux platforms and
across physical and virtual environments. It includes:
• Migration of live server workloads across virtualization
platforms.
• Replication of changes in real time to one or more
servers at any location, locally or globally.
• Full server backup and recovery for any-point-in-time
recovery.
The disaster recovery sites offer a range of managed
services including leased servers, SAN storage services
and backup, connected to the Internet by redundant
leased lines. Applications such as databases, messaging
and desktop virtualization can be managed. Security
is assured by managed services that include virus
protection, frewall management and network & intrusion
prevention systems. There is 24x7 service desk support,
system monitoring and management services and the
support staff can provide remote hands for basic manual
operations on the hosted infrastructure. All of this is
guaranteed by comprehensive Service Level Agreements.
Hot Seats
The Pacifc controls disaster recovery service includes
hot seats, allowing complete staff relocation for any
business where workplace continuity is crucial. If staff
have to make use of this service, they will get dedicated
seats in a comfortable environment with full connectivity
to the Pacifc Controls data centre, as well as MPLS and
leased line connectivity and a LAN environment. The
service includes 24x7 service desk support and all system
monitoring and management services. Staff will be able to
use dedicated telephone lines that will be accurately billed
to the company. Access to the building will be secured
by access cards, or biometric access systems can be
provided if required, and all staff will have an allocated
parking space.
Pacifc Controls disaster recovery solutions minimize
downtime and ensure business continuity. They are
tailored to each customer and come with guaranteed
service level agreements. Pacifc Controls’ state-of-the-art
data centre infrastructure, backup and restore services will
ensure that business critical data and information remain
secure, round the clock, 24x7.